We are a proud member of the Better Business Bureau.

Your privacy is important to us

Thank you for shopping with us at oliveandbettes.com! Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

What we do with the information we collect

Personal information you provide to us while creating or updating your account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives, to help us improve our website presentation and to enhance your overall shopping experience.

Olive and Bette's may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief, it is necessary to conform or comply with such law, request or court order.

You can easily update account information by going to oliveandbettes.com and clicking on My Account in the upper right hand corner of the home page to login.

Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Our mailing list
We offer those who sign-up for our email list advance notice of sales, new merchandise, store openings and other Olive and Bette's news. Email addresses collected at Olive and Bette's are only used internally. We respect your privacy rights and will not share, sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email or contact us at shopgirl@oliveandbettes.com. We will remove your name from our email list as soon as possible, generally within 24 hours. Please recognize that you may receive another email before we are able to remove you.

Secure shopping
Orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 800.396.1236 and place your order over the phone. If you ever have any questions or concerns please contact customer care at customercare@oliveandbettes.com.

Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Please note: our email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.

Is information collected from children?
We do not sell or ship any items ordered through the website directly to anyone we know to be under the age of 18, nor do we collect any personal information from anyone we know to be under the age of 18. If you are under the age of 18, you should use the website only with the involvement of a parent or guardian and should not submit any personal information to us.

Contact information regarding privacy and security
Please contact us with any questions about our policies.

Email: shopgirl@oliveandbettes.com
Toll free phone number: 800.396.1236
Fax: 212.712.1570

Olive and Bette's Co., Inc.
155 West 72^nd Street #406
New York, NY 10023